Standard 1/5
👋 Welcome Everyone
“I make every guest feel welcome from the very first moment.”
The Skylight Way · Skylight Nha Trang
Level Up
Raise the standard
Nothing here is new. This is 11 years of Skylight, finally written down.
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A message from our co-founders
When Dru and I moved from the U.S. to Nha Trang, we never imagined the journey would take us here.
Eleven years later, Skylight is still standing, still growing, still creating memories with people from around the world. But this story was never built by us alone. It was built by #TeamSKYLIGHT.
💌 Read the full letter
👋 Welcome Everyone★❤️ Make It Personal★👣 Stay Ahead★⚡ Bring the Energy★💪 Take Ownership★⭐ #CreatingMemories★🫶 #TeamSKYLIGHT★
Foundation
Vision
To make Skylight Nha Trang a must-visit destination globally.
“If you're in Nha Trang, you have to experience Skylight.”
Mission
To create unforgettable memories that bring people together through Hospitality, Entertainment, and Energy.
Every guest. Every shift. Every interaction.
Brand Promise
#CreatingMemories
You leave with photos to share and stories to tell.
Three Pillars
These are how we deliver our mission every day.
Hospitality
How guests feel.
Entertainment
What guests experience.
Energy
What we bring.
The energy we bring, every night.
Core Values · Who we are
Who We Are
We hire for these. They can't be taught.
🤝
Friendly
We're kind and warm to everyone, guests and teammates alike.
⚡
Energetic
We bring the good vibe and keep the energy up all night.
🙌
United
We work as one team. We not me. It takes all of us to create one unforgettable memory.
These values shape our culture and how we treat each other.
Service vs Standards
Service → Standards
Service is the minimum. Our Standards are how we go beyond it, into real Hospitality.
Service is meeting our guests' needs. Hospitality is how we make them feel. Every venue can do Service. Not every venue raises the Standard.
The Skylight Standards · How we do it
The 5 Standards
Five actions, every shift.
Which team are you on?
Standard 2/5
❤️ Make It Personal
“I create personal connections that guests remember.”
Standard 3/5
👣 Stay Ahead
“I anticipate guests' needs before they have to ask.”
Standard 4/5
⚡ Bring the Energy
“I bring positive energy that lifts everyone around me.”
Standard 5/5
💪 Take Ownership
“I take ownership of my work.”
These are the daily actions that turn good service into exceptional Hospitality.
Eleven years in, the leaders still show up early and play full out.
In their words · Google Reviews
Guests Noticed
The standards aren't theory. Guests write about them every week.
“Came here to celebrate my birthday with friends. Very friendly and welcoming service, the food was very good, the view is stunning. Recommend to everyone in Nha Trang.”
“The staff are so nice and take great care of guests, from the ground-floor lobby all the way up to the restaurant. Well worth it. We'll be back next time we're in Nha Trang.”
“Beautiful, airy space. The staff are sweet, friendly, and take thoughtful care of you.”
“We had a lovely meal this evening. The staff were very helpful and polite, and there are lots of places to get nice pictures at sunset.”
“We celebrated a birthday at Skylight. From the reservation, they offered us the perfect time to enjoy the sunset. A staff member took beautiful photos of us with the city view. A special thank you to the staff for the birthday wishes!”
“Amazing experience! Just celebrated my birthday here and loved it so much. Mia was helping us through the whole dinner, very kind and sympathetic. Thank you Mia!”
“The food was great and the staff so warm. A special mention for Yuri, whose photos of us came out beautifully.”
“Thanks for the service and the special prize. Such a cute atmosphere and delicious food. Thanks Yuri and Tuan, you are really responsive.”
“A wonderful meal with my foreign friends. Everything was more thoughtful than we expected. Hưng and Lily especially were so cheerful and enthusiastic, we were really impressed.”
“The moment we arrived on the floor, staff checked us in and walked us straight to a table with the best views in Nha Trang. Service was great, food was delicious. Probably the best meal we've had in Nha Trang.”
“Beautiful birthday for my friend on top of the city. Fast and attentive service. Tasty cuisine and drinks. Stay for the club music too.”
“Skylight as a nightlife spot is a lot of fun, with excellent cocktails, energetic music, and genuinely good service that lifts the overall experience. Worth coming for drinks, views, and atmosphere.”
“In the evening the music picks up, a great place to drink and party if you're looking for that. Service is great, staff is so friendly. Definitely worth checking out while you're in Nha Trang.”
“The energy was on fire. Best part: when guests were waiting too long for the elevator on the way out, staff immediately guided us to another elevator. Even guests who were already leaving got taken care of. So satisfied.”
“The staff were so nice and accommodating. They catered all our requests nicely. Lily made sure we were having a great night. We hope to visit again soon!”
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⭐ 4.6 · See all 7,027 reviews on Google ↗
Guests name names in reviews: Yuri, Mia, Lily, Hưng, Tuấn. The next Review Star could be you. See the Skylight Awards →
The journey · 2014 to today
11 Years, One Standard
From an idea on the 43rd floor to 2.3 million guests from around the world. Vietnam's first rooftop beach club, and the story is still being written.
4.6★
Google Reviews score
7,027
Google Reviews
2.3M+
Guests welcomed
Challenge
The 5 Standards Challenge
Five real situations from one night at Skylight. Get all five right to earn your #TeamSKYLIGHT card.
Take the challenge →Energy doesn't just happen. We create it.
Since 2018 · Our anthem
Skylight Rap Anthem
Nobody was hired to write this. #TeamSKYLIGHT wrote and performed it, AV, Idol, and Haikimike. Idol still works our bar every night.
A Skylight ritual
Your Bottle Parade
🔒 Finish the 5 Standards Challenge, or find all 5 secret LED sticks hidden on this page, to unlock your own ritual.
✨ 0/5 LED sticks found · Challenge: not done yet
Your journey
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One sentence every team member should know
We are Friendly, Energetic, and United. We live our Standards every day. Through Hospitality, Entertainment, and Energy, we create unforgettable memories.
Eleven years ago we raised the bar with spectacle.
Today, we raise it with the most basic things.
The 5 Standards. If each of us raises these 5 basics, Skylight stays the place you have to visit.
Every night is a chance to level up.
Raise the standard.
Thank you, #TeamSKYLIGHT.
💌 Read TK's letter